Reception | Hotel Störes
 

Hotel Störes: inclusive services & good to knows for your holidays

Our inclusive services

Look forward to that little bit “more” and the occasional holiday extra at the Störes, we have a lot in store for you. You can find out exactly what here …

Culinary enchantment | Hotel Störes
Culinary delights – for the tastebuds
  • Hearty breakfast buffet with products from the region
  • ¾ board with small afternoon snack
  • Evenings: salad buffet and choice menu
  • Thursdays: Ladin dinner
  • Sundays: welcome aperitif and gala menu
Swimming pool with sunbathing lawn | Hotel Störes
Relax – a place to unwind
  • Wellness area with various saunas, relaxation rooms and beauty area
  • Indoor and outdoor swimming pool
  • Sunbathing lawn with relaxation loungers
  • Tea corner
Start of the bike tour in front of the Hotel Störes
Active – on the move
  • Indoor climbing wall and gym
  • Video-monitored bike depot
  • Bike washing area
  • E-bike rental and charging station
  • Extensive biking programme in cooperation with the bike school Dolomite Biking
  • Free ski & ski boot depot directly at the valley station of the Piz Sorega cable car (in winter)
  • Numerous active possibilities right on the doorstep
Playground in front of the hotel in summer | Hotel Störes Playroom in the hotel Lego and climbing wall Children's corner Table soccer Teddy bear Air hockey Kid´s Club Playroom Playroom
Störes all-round service
  • Children’s playroom and playground
  • WLAN
Good to know - interesting facts | Hotel Störes
For a fee
  • Parking space in the underground car park
  • Charging station for e-vehicles
  • E-bike rental (for a fee, except packages)
  • Laundry service
Price information

The indicated prices are per person and night with ¾ board excluding local tax. This amounts to 1.90 euros per person and day (from 14 years) and is charged separately.

The following daily prices apply to children and additional persons:

  • Children from 14 years and adults: -15 % discount
  • 10 – 13.9 years – 25% discount
  • 6 – 9.9 years: -40 % discount
  • 4 – 5.9 years: -60 % discount
  • 2 – 3.9 years: -70 % discount
  • 0 – 1.9 years: -90 % discount

Best price guarantee when booking directly via our website!

Booking information

Deposit

Upon receipt of your written reservation and payment of a deposit of 1/3 of the booking value, the booking is considered binding. Our aim is to maintain prices, however, in the event of unforeseen economic developments or changes to the current VAT rate, an adjustment will be made. The deposit can be paid by bank transfer, credit card or online via our „click-to-pay“ system.

Bank details

Raiffeisenkasse Val Gardena
Rudiferia Gustav
Hotel Störes GmbH
IBAN: IT 87 X 08010 58181 00030 700 39 51
SWIFT-BIC: RZSBIT21708

Cancellation conditions according to Article 1382 Swiss Civil Code (ZGB)

According to the Italian consumer protection code, there is no right of cancellation. Nevertheless, we grant you a right of withdrawal under the following cancellation conditions:

  • In the event of cancellations, we reserve the right to retain the deposit paid.
  • Up to 15 days before the arrival date at the latest, we charge 40% of the agreed total price as a cancellation fee.
  • From 15 to 5 days before the arrival date at the latest, we charge 70% of the agreed total price as a cancellation fee.
  • For cancellations less than 5 days before the arrival date, we charge 90% of the agreed total price as a cancellation fee.
  • If the booked room is not taken for the agreed period without cancellation and in the event of early departure or late arrival, we will charge 100% of the agreed total price.

Holiday cancellation insurance

In order to be well protected in case something should happen, we recommend that you take out the „Hogast Travel Cancellation Protection Insurance“ in the course of your booking. Any cancellation fees are covered and you can look forward to your holiday with peace of mind. All information about travel cancellation insurance can be found here.

Bill payment options

The hotel bill can be paid by bank transfer (before departure), cash, cheque, EC card, Visa, Mastercard or ATM. The maximum limit for cash payments permitted in Italy must be observed.

Holiday information

Arrival and departure

Check-in: from 2 pm
Check-out: by 10:00 am

Pets

What about a holiday with your four-legged friend. You want to enjoy the holiday with the whole family? Pets are allowed at the Störes on request.

Non-smoking

The rooms of our hotel are all non-smoking areas. Please go outside to smoke.

Room numbers

We are happy to try to take your wishes into account, but we cannot guarantee room numbers and floors when making the reservation.